Your feed back is our most valuable asset bar none. If at any time you have any comments or suggestions on any aspects of our training or service we would really value and appreciate receiving them. Please email them to liam@SalesFish.co.nz
Current workshop ratings:
At the end of every workshop we ask the attendees to rate our performance and the quality of the training on a feedback form. You can click on the small image on the right to see our average ratings to date.
What the customers say:
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Dear Liam
A quick note to thank you for your insightful book covering the art of good old fashioned salesmanship.
After 20+ years in sales myself, I found it very refreshing to read your back to basics approach to solution selling. I have to admit that the books contents challenged some of my current methodologies and re-confirmed that sales is still a methodical step by step process that must be respected. I found the book to be clear and concise with the principles easily adaptable for any industry.
I'll keep my copy handy at all times and I would encourage others to outlay the small investment in time and cost to become better sales professionals.
All the best and thanks again Liam.
Regards
Darryl Mackie
Webstar
www.webstar.co.nz
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Hi Liam
I recently read B2B Sales Bible (twice) and it is one of the most informative, concise tools I have read and a tool I will use moving forward. It has made a huge difference in my approach to consultive sales.
Dixie Anderson
Account Manager
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I have been dealing with Liam in various roles for 15 years. He has been an inspiration as a sales mentor, and is a damn fine human being to boot. Liam's understanding of the sales process is profound and is informed by both his academic knowledge of methodologies and his extensive experience of every rung on the sales career ladder. I cannot recommend him highly enough.
John Way
Sales Manager
Think! IT
www.thinkit.co.nz
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The CSP training provides a complete end to end template for sales activities, beginning with activities that start before the first contact with the client and extending through to post sales activities.
One of the most enjoyable and valuable exercises on the workshop for me, was role playing prospecting calls to obtain meetings with quality prospects. We no longer dive into selling product features when meeting or talking to a prospect for the first time!
The training has made us more focused on discovering what we need to know during the sales consultancy process to be able to present Return-On-Investment strategies to our clients.
The training has also encouraged us to evaluate our sales efficiency. As a result of this we have become more selective in who we seek to do business with. We are in the process of shifting our focus from some of our high maintenance customers and putting more effort into doing business with other more lucrative clients.
After the sales training we also invited Liam to assist us in reviewing some of our current lead generation and marketing strategies. Liam's experience in managing IT distribution companies (that reach the market through resellers as we do) was immediately apparent and valuable. We are in the process of implementing some of the strategies we developed.
Business is looking good!
Dion Wilkinson,
Managing Director,
Native Software
www.nativesoftware.co.nz
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Your book has provided some great reading. Some of this we have been exposed to previously but it is a really nice, pragmatic and easy to read collection of best practices for consultative selling.
Graham Barker
Director
Fusion5 NZ Ltd.
www.fusion5.co.nz
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I recently attended one of SaleFish's excellent two day CSP workshops in Christchurch. I really enjoyed the fun way the training was presented. The two days flew by!
Most importantly, I have gained a lot of great tools that I am now using in my sales. The sales meetings that I have conducted since attending the training have gone very well!
In the past I have found building the value of my solutions one of the more difficult aspects of the sales process. I find the CSP structured approach to consultative selling provides a simple model to assess 'WHY' clients will want to upgrade to our solutions. The CSP selling framework enables me to assess what clients' current solutions are costing their business, and also enables me to confidently assess the true value of upgrading to the solutions we provide, in time and other cost savings.
Much of the workshop was spent in various role plays. While the role playing was not easy at first, Liam proved to be a great teacher and quickly assisted in making the role playing non pressure and fun.
BTW, the lunches were yummy!
Pam Bader,
Bader Consulting
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Liam knows how to execute, take an idea, develop a plan and through perseverance see it to fruition. Great business acumen and sales skills help, but the biggest thing I learnt from Liam, get a vision and don't stop.
Graeme Gellately
IS Account Manager
Cisco
www.cisco.com
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As a result of the CSP training I have recently attended I am predicting a 30% gain in sales. One of the most comforting things to learn was that other professional sales consultants face similar issues and challenges:
- Obtaining meetings with quality prospects
- Maintaining momentum and control all the way through the sales process
- Gaining purchasing commitment
- Improving time management and sales efficiency
In the past I have focused on promoting the features of my solutions. The CSP training has enabled me to conduct less random, professionally structured, consultative meetings. I now have time efficient framework that assists me in each of the sales processes from initiating the sale to maintaining momentum through to purchasing commitment.
Debra Munro,
Director/consultant,
Topflight Computer Services.
www.topflight.co.nz
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Liam has an excellent combination of marketing and sales skills. He is very detailed, focused and passiontate. He has good knowledge and experinece in the SMB - IT sector in NZ and would provide immense value to organisiations who want to addresss this sector from a strategic sales and marketing perspective. Liam is a great mentor to those who want to hone their marketing skills.
John Roxburgh
BusinessDevelopment Manager
Datastor Limited
www.datastor.co.nz
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The two day SalesFish workshop was amazing. Since doing the course I have been recommending SalesFish sales training workshops to our key business partners. I now have the tools to increase my sales revenues. The biggest value for me has been gaining the ability to move on from discussing features and issues to working with clients to build compelling return on investment strategies.
Andrew Clayton,
Managing Director,
Added Value Solutions.
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Best course I've been on, It targeted exactly what I needed. The workshops were great. Both for seeing examples in action of how to apply the training, and for catching things I needed to change.
Carol Hawksworth QSP
Director / Consultant
Accounting Essentials
www.accountingessentials.co.nz
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I found the structured approach to the selling process very helpful. The CSP methodology and training will definitely help improve my sales performance. I am confident that it will assist me in growing my sales revenues by as much as 25%. A key part of the value, was a positive reinforcement of many of the things I have been doing thus far with my clients. The role playing in the workshops took me out of my comfort zone and I found this extremely satisfying in the end. Overall I give the CSP training a rating of 9 out of 10. I have no hesitation in recommending this course.
David Sherriff,
Brimble Sherriff Young
Nelson.
www.multi-swac.co.nz
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Liam is one of the finest salesmen I have ever met. He also has an extraordinary focus on the needs of clients and how to add value.
Edwin Wigmore
Sales Manager
Sysdoc
www.sysdoc.co.nz
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Liam, I am really pleased that I made the decision to attend your Consultative Sales Professional two day workshop. In establishing and growing the new business, one of the focuses for increasing our revenues has been to grow our our client base. The most valuable part of the CSP training for me has proved to be the warm-call prospecting workshop. My meeting acquisition rate is now currently over 50%.
Andrew Johnson,
Managing Director,
Macro
www.macro.net.nz
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Hi Liam.
Thanks for the advice, that deal was dead in the water and we had reached the end of the road on that one. I had run out of ideas on how to solve the problem and it had all got a little complicated – the frustrating thing was that I was kicking myself as I knew there was a deal to be done, it just needed to be put simply to the other side.
Your suggestion worked - we did the deal.
Managing Director
OTW Advertising
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Although I have known and read about a great number of ‘Sales Courses’ the recent CSP workshop hosted by Accredo is the first in 25 years that I have attended. I chose to accept the invitation with an open mind and no great expectations. The course accentuated the areas where I believe I am weak. The philosophy of our business has been to trade by ‘word of mouth’. Now with this new found knowledge having been planted we would like to enhance our sales by implementing these new found techniques. We would like to extend our thanks to our ‘CSP Course’ instructor - “Liam”.
Bernie Mudgway QSP,
Managing Director,
Micro Utilities Dargaville.
www.computeraccounting.co.nz
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When I was Sales Manager of Australia / New Zealand at Microtest, Liam's company LAN 1 was the New Zealand distributor of our range test equipment.
Right away he impressed me with his straight up approach. Liam is an amazing sales person, marketing wizz, and fantastic trainer.
Liam always made sure he was offering the 'right' solution to the customer and as a result he had a lot of loyal, long-term relationships with customers.
After I finished at Microtest I recommended Liam's company LAN 1 as a national distributor for another brand (non competitive to Microtest). I was proud that Liam did a great job as national distributor of this new product line. He took the ball and ran with it and scored.
Fact is, Liam would be of great value to any organisation he chooses to work to work with.
Michael Florence
Sales Manager, Australia & New Zealand,
Microtest
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Liam is great at getting people to understand the role they play in our business as both support and sales people and helping them to get past the reservations that they have.
Top qualities: Great Results, Good Value, High Integrity.
Kevin Carberry
Channel Manager
Accredo Business Software
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Liam provided us with some targeted sales advice and assisted in create an appropriate sales strategy and approach for some of our key opportunities. I would recommend anyone working in Sales who is seeking professional input into how to adapt/change and improve success to consider Liam and his unique approach.
Sven Martin
Director
Fusion5 NZ Ltd.
www.fusion5.co.nz
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I have been working with Liam Venter over the last 15 or so years from when I ran a data cabling company, through when I worked for Electrical Team/Indeserve, then as a network engineer with University of Waikato, and now continue to deal with the company he founded while working at FX Networks Limited.
Liam has played a very important part very important part in my career path over those years and will continue to do so.
Liam has been very successful with his business ventures and will continue to be successful. His success is based on his great insight into the marketplace along with his high standing integrity.” October 22, 2009
Top qualities: Expert, High Integrity, Creative
Lindsay Druett
Senior Network Engineer
FX Networks
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Liam has remarkable business acumen and is an astute entrepreneur. He met any challenges head on, and tirelessly worked on their solutions until all bases were covered.
Daniel Swarbrick
Senior Network Engineer
LAN 1 (NZ)
