Your feed back is our most valuable asset bar none. If at any time you have any comments or suggestions on any aspects of our training or service we would really value and appreciate receiving them. Please email them to liam@SalesFish.co.nz
Current workshop ratings:
At the end of every workshop we
ask the attendees to rate our performance and the quality of the
training on a feedback form. You can click on the small image on the
right to see our average ratings to date.
What the customers say:
"The CSP training provides a complete end to end template for sales activities, beginning with activities that start before the first contact with the client and extending through to post sales activities.
One of the most enjoyable and valuable exercises on the workshop for me, was role playing prospecting calls to obtain meetings with quality prospects. We no longer dive into selling product features when meeting or talking to a prospect for the first time!
The training has made us more focused on discovering what we need to know during the sales consultancy process to be able to present Return-On-Investment strategies to our clients.
The training has also encouraged us to evaluate our sales efficiency. As a result of this we have become more selective in who we seek to do business with. We are in the process of shifting our focus from some of our high maintenance customers and putting more effort into doing business with other more lucrative clients.
After the sales training we also invited Liam to assist us in reviewing some of our current lead generation and marketing strategies. Liam's experience in managing IT distribution companies (that reach the market through resellers as we do) was immediately apparent and valuable. We are in the process of implementing some of the strategies we developed.
Business is looking good!"
Dion Wilkinson,
Managing Director,
Native Software Limited
www.nativesoftware.co.nz
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Your book has provided some great reading. Some of this we have been exposed to previously but it is a really nice, pragmatic and easy to read collection of best practices for consultative selling.
Graham Barker
Director
Savio Solutions Limited
www.saviosolutions.com
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"I recently attended one of SaleFish's excellent two day CSP workshops in Christchurch. I really enjoyed the fun way the training was presented. The two days flew by!
Most importantly, I have gained a lot of great tools that I am now using in my sales. The sales meetings that I have conducted since attending the training have gone very well!
In the past I have found building the value of my solutions one of the more difficult aspects of the sales process. I find the CSP structured approach to consultative selling provides a simple model to assess 'WHY' clients will want to upgrade to our solutions. The CSP selling framework enables me to assess what clients' current solutions are costing their business, and also enables me to confidently assess the true value of upgrading to the solutions we provide, in time and other cost savings.
Much of the workshop was spent in various role plays. While the role playing was not easy at first, Liam proved to be a great teacher and quickly assisted in making the role playing non pressure and fun.
BTW, the lunches were yummy!"
Pam Bader,
Bader Consulting Limited.
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5/6/08
Liam knows how to execute, take an idea, develop a plan and through perseverance see it to fruition. Great business acumen and sales skills help, but the biggest thing I learnt from Liam, get a vision and don't stop.
Graeme Gellately
Strategic Partner Manager
Affinity
www.affiniti.com
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"As a result of the CSP training I have recently attended I am predicting a 30% gain in sales. One of the most comforting things to learn was that other professional sales consultants face similar issues and challenges:
- Obtaining meetings with quality prospects
- Maintaining momentum and control all the way through the sales process
- Gaining purchasing commitment
- Improving time management and sales efficiency
In the past I have focused on promoting the features of my solutions. The CSP training has enabled me to conduct less random, professionally structured, consultative meetings. I now have time efficient framework that assists me in each of the sales processes from initiating the sale to maintaining momentum through to purchasing commitment."
Debra Munro,
Director/consultant,
Topflight Computer Services.
www.topflight.co.nz
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Liam has an excellent combination of marketing and sales skills. He is very detailed, focused and passiontate. He has good knowledge and experinece in the SMB - IT sector in NZ and would provide immense value to organisiations who want to addresss this sector from a strategic sales and marketing perspective. Liam is a great mentor to those who want to hone thier marketing skills.
John Roxburgh
Senior Account Manager & Product Manager
LAN 1 (NZ) Ltd
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"The two day SalesFish workshop was amazing. Since doing the course I have
been recommending SalesFish sales training workshops to our key business
partners. I now have the tools to increase my sales revenues. The biggest value
for me has been gaining the ability to move on from discussing features and
issues to working with clients to build compelling return on investment strategies."
Andrew Clayton,
Managing Director,
Added Value Solutions.
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"Best course I've been on, It targeted exactly what I needed. The workshops were great. Both for seeing examples in action of how to apply the training, and for catching things I needed to change."
Carol Hawksworth QSP
Director / Consultant
Accounting Essentials Ltd
www.accountingessentials.co.nz
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"I found the structured approach to the selling process very helpful. The CSP methodology and training will definitely help improve my sales performance. I am confident that it will assist me in growing my sales revenues by as much as 25%. A key part of the value, was a positive reinforcement of many of the things I have been doing thus far with my clients. The role playing in the workshops took me out of my comfort zone and I found this extremely satisfying in the end. Overall I give the CSP training a rating of 9 out of 10. I have no hesitation in recommending this course.”
David Sherriff,
Brimble Sherriff Young Limited,
Nelson.
www.multi-swac.co.nz
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"Liam is one of the finest salesmen I have ever met. He also has an extraordinary focus on the needs of clients and how to add value." [May 4, 2008]
Edwin Wigmore
Sales Manager
Sysdoc
www.sysdoc.co.nz
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"Liam, I am really pleased that I made the decision to attend your Consultative Sales Professional two day workshop. In establishing and growing the new business, one of the focuses for increasing our revenues has been to grow our our client base. The most valuable part of the CSP training for me has proved to be the warm-call prospecting workshop. My meeting acquisition rate is now currently over 50%."
Andrew Johnson,
Managing Director,
Macro Ltd.
www.macro.net.nz
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"Hi Liam.
Thanks for the advice, that deal was dead in the water and we had reached the end of the road on that one. I had run out of ideas on how to solve the problem and it had all got a little complicated – the frustrating thing was that I was kicking myself as I knew there was a deal to be done, it just needed to be put simply to the other side.
Your suggestion worked - we did the deal."
Managing Director
OTW Advertising Ltd
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Although I have known and read about a great number of ‘Sales Courses’ the recent CSP workshop hosted by Accredo is the first in 25 years that I have attended. I chose to accept the invitation with an open mind and no great expectations. The course accentuated the areas where I believe I am weak. The philosophy of our business has been to trade by ‘word of mouth’. Now with this new found knowledge having been planted we would like to enhance our sales by implementing these new found techniques. We would like to extend our thanks to our ‘CSP Course’ instructor - “Liam”.
Bernie Mudgway QSP,
Managing Director,
Micro Utilities Dargaville.
www.computeraccounting.co.nz
